Privacy statement

Last updated: November 2020

Your privacy is very important to TopCampaign. We therefore comply with the privacy legislation. This means that your data is safe with us and that we always use them properly. In this privacy statement, we explain everything we do with information we learn about you at the website topcampaign.nl. If you have any questions, or if want to know what information about you we keep track of, please contact TopCampaign.

Purposes of data processing

TopCampaign collects personal data when you register for as a freelancer, contact us using the contact form, apply for a project or download a white paper. We use your telephone number, e-mail address and name and address details for this purpose. We process your personal data for the purposes of entering into and implementing contracts for services and training in relation to providing the best match between company and freelancer and managing the resulting relationships, including implementing activities aimed at increasing the customer base.

In order to process the data which are entered in the forms, we use HotJar, Google Analytics and other tools. Data that are requested through forms on our website are required for the above reasons. If you do not provide this personal data, we will be unable to contact you or, in the case of a newsletter subscription, inform you about our services and activities.

If you complete a contact, training, application or newsletter registration form on the website, complete a white paper or demo request form or send us an e-mail, the data you submit to us are kept as long as is required by the nature of the form or the content of your e-mail in order to fully answer and deal with it. We will not store your data any longer than necessary and we adhere to the legal requirements regarding privacy data storage.

Provision of personal data to other companies or institutions

Under no circumstances will we give your personal data to other companies or institutions, except if we are required to do so by law (for example, if police demand that we provide personal data because they suspect a crime). Our website includes social media buttons. The administrators of these services use them to collect you personal data. See also our cookie policy.

Security

Security of personal data is very important to us. In order to protect your privacy, we take the following measures:

  • Access to personal data is protected with a username and password and in some cases two-factor authentication
  • After receipt, the data are stored in a separate, secure system
  • We use secure connections (Secure Sockets Layer or SSL) which protect all information sent between you and our site when you enter personal data
  • We run security checks on suppliers of software solutions as part of the selection procedure
  • We have implemented a comprehensive package of technical measures for the security of our workstations and servers

Statistics

We keep statistics about the use of our website. We use these statistics to improve our website in order, for example, to only show you relevant information. For this purpose, we use Google Analytics; see below.

Cookies

Our website uses cookies. Cookies are small files in which we can store information so you don’t have to enter it repeatedly. But we can also use them to see when you visit us again. When you first visit our website, we display a message explaining the use of cookies. We will ask you to agree to the use of these cookies. You can disable cookies in your browser settings, but some things on our website will no longer work properly if you do. We have made agreements about the use of cookies with other companies that place cookies. However, we do not have full control over what they do with the cookies. So please read their privacy statements.

Google Analytics

We use Google Analytics to track how visitors use our website and to analyse how effective our Google Ads advertisements on Google search result pages are. This information is used for statistical analysis of visiting and clicking behaviour on our website and also to optimise the operation of the website. We have concluded a data processor agreement with Google. It strictly limits what they are permitted to track. We also have set up Google Analytics to be privacy-friendly, so that IP addresses are anonymised and are data sent over a secure connection. For more information about this, see our cookie policy.

Changes to this privacy statement

When our website changes, we naturally also have to amend the privacy statement. So always check the date above and check back regularly to see if there are new versions. We will do our best to also announce changes separately.

Inspecting, amending and deleting your data

If you have any questions or you want to know which of your personal data we hold, you can always contact us. Please see the contact details below.
You have the following rights:

  • to ask us to explain which personal data we have and what we do with them
  • to inspect the precise personal data we hold
  • to have errors corrected
  • to have personal data deleted
  • to withdraw consent
  • to object to a particular use

Please make sure you always clearly indicate who you are, so that we know for sure that we are not amending or deleting the data for the wrong person.

Contact details:

TopCampaign

Bleiswijkseweg 37
2712PB Zoetermeer, NL

[email protected]

Submitting a complaint

If you feel we are not helping you properly, you have the right to submit a complaint to the regulator, officially known as the Data Protection Authority.

Contact details:

Data Protection Authority
Postbus 93374
2509 AJ THE HAGUE